You can place your order directly on our website by selecting your preferred item, size, and quantity, then proceeding to checkout. Once payment is confirmed, your order will be processed.
Our outfits are made after an order is placed. This means each piece is produced specifically for you, rather than pre-made and stocked.
Yes! We ship across Nigeria and internationally. Delivery time may vary depending on your location.
Orders within Nigeria typically take 5–10 working days from order confirmation, including production and delivery. International orders may take 7–14 working days, depending on customs and courier timelines.
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp.
We accept secure online payments through the available checkout options. All payments are processed via trusted and secure payment gateways.
Prices are available in Naira (₦), US Dollars ($), and British Pounds (£). You can switch between currencies using the currency selector on the website, located at the corner of the screen as you browse.
Yes, a size chart is available on each product page as a general guide to help you choose a size. For a more precise fit, we recommend opting for custom sizing where available.
Yes, our suits can be tailored to your exact measurements. Our suits can be tailored to your exact measurements. You can fill in your measurements directly on the product page.
We accept returns for eligible items that are unworn, unwashed, and in their original packaging. Returns must be initiated within 24 hours of delivery for orders within Abuja, and within 7 days of delivery for orders within Nigeria and international locations.
Simply send an email to support@queensborn.shop with your order details and reason for return. Once approved, our team will guide you through the process.
We take care to ensure every order is accurate. However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery with your order details and clear photos, and we’ll resolve the issue promptly.
You can reach us via our Contact Us page, email, or our social media channels. Our response time is typically within 2–24 hours.
